09-15-2009, 03:33 PM
While in POE entering a client's address...please make sure the "Do City/State Lookup" check box is selected.
Billing is not going through b/c clients only hve a zip code & this is the likely cause.
When this check box is selected, the city & state to auto-populate based on the zip code (enter the zip code and press the "Tab" key on the keyboard then the city & state will appear).
Billing is not going through b/c clients only hve a zip code & this is the likely cause.
When this check box is selected, the city & state to auto-populate based on the zip code (enter the zip code and press the "Tab" key on the keyboard then the city & state will appear).