General Phone

First Visit

At Cobb County Community Services Board, we know that when you decide you want help, you don’t want to wait until tomorrow. From the moment you walk in to receive services, you will have our support and encouragement. We serve those who are uninsured and underinsured.

Here is what to expect when you enter our doors:

What will happen on my first visit?

On your first visit, you will receive an assessment to determine the level of services you may require. Our assessment is designed to help our team gain an understanding of the concerns you have so that the most appropriate level of care can be recommended.

What do I need to bring on my first visit?

Please present all documentation listed below at your first visit: failure to do so can delay services or cause you to fully pay for services. We want to serve you as quickly and efficiently as possible.

  • Driver’s license/State-issued ID (picture ID)
  • Social Security card
  • Proof of residence (rental agreement, lease, mortgage, utility bill)
  • Proof of income (award letter, bank statement, W2 form, check stub, letter of denial from Social Security, etc.)
  • Proof of insurance (Medicare, Medicaid, approved commercial, etc.) if applicable
  • Proof of Discharge Summary (jail, hospital, institution, etc.) If applicable

If you are not employed, please use the one of the two options below to obtain income verification:

  • Social Security Office – ask for the S.E.Q.Y. form
  • Unemployment Office – ask for the Wage Verification form

How much will it cost?

Cobb County Community Services Board (CCCSB) serves all individuals who are eligible for treatment. No one will be denied access to services due to inability to pay. Individuals not covered by Medicaid will be asked to pay any co-payment due, and under the State Assistance Program, individuals will be asked to pay an amount on a sliding fee scale based on income.

Insurance coverage:

  • AARP Medicare Complete
  • ACS
  • Ambetter Health
  • Amerigroup
  • Blue Cross Blue Shield Medicare Plan
  • Humana Medicare
  • Medicaid Waiver
  • Medicare – Part B
  • PeachState Cenpatico
  • United Healthcare Medicare
  • Wellcare Healthcare Plans, Inc
  • Wellcare Medicare

Commercial Insurers:

  • Ambetter

What are my responsibilities?

You are responsible for keeping your appointments, any co-pays that you may have and should you need to cancel your appointment, notifying the Access Center 24 hours prior to your cancellation.